The following announcement was distributed to Senior Leadership on Tuesday, October 13th:
Based on feedback received from our business partners and to better align with other areas of the organization, we are renaming the Market Conduct & Compliance area as Life and Annuity Compliance Solutions. Our new name not only better reflects our vision to provide insightful and thoughtful guidance to the business but also creates more clarity around who we are and what we do.
As part of this change, we have also aligned our service model around four centers of excellence to better serve our customers and gain greater business efficiencies. The four L&A Compliance Solution teams and team leads are as follows:
Advertising Review – Mark Bates, Team Leader
This is the team you go to for advertising & sales literature review (Affiliated, Independent, Home Office, & ESI), Social Media review and monitoring, and regulatory filing of advertising materials (for states & FINRA).
Sales Practice Governance – Linda Blouin, Team Leader
This is the team you contact for enhanced suitability reviews, complaint handling, and non-fraud agent matters.
Regulatory Management – Christie Keene, Team Leader
This is the team you go to for information on new and updated legislation, the privacy program, market conduct exam coordination & other regulatory inquiries, and business process compliance reviews.
Antifraud & Special Investigative Unit (SIU) – Jeff Johnson, Team Leader
Finally, this is the team you contact for fraud prevention awareness & training, antifraud initiatives (anti-money laundering program and OFAC), and fraud investigations.
Please join me in congratulating these four individuals on their new roles. We look forward to continuing to work with our business partners as L&A Compliance Solutions evolves. Please pass this on to your teams.
-Michele Dungworth, Chief Compliance Officer