We’ve been trying to keep employees informed on what messaging we’re sharing with our clients. Here is a great example that rounds up a number of communications that have been sent out over recent weeks.

We’re Here for You

Supporting your business today and tomorrow

To make sure you have the resources you need, we have launched several digital resources to help you navigate the rapidly changing environment, grow your business and continue to Do Good, Be Good and Make Good for your customers.

Rapid Response Center

Your resource home for timely updates on product information and business processing like remote applications, electronic policy delivery and more.

Newly Added Features!

• NEW Client Intelligence Tool information is now available on the Rapid Response Center
• Coming Soon! After-Issue Client Needs: Resource Guide
• Coming Soon! eApp updates
• Pro Tip! Don’t forget to access the Term Conversion eKit under the “Apply” section of the Rapid Response Center.

COVID-19 Client Engagement eKit

This toolkit makes it easier for you to reach out and educate your clients. This is your opportunity to coach your clients through solutions that will help them sleep well at night by:
1. Reinforcing the benefits of permanent life insurance for those who have already purchased a policy.
2. Educating them on the best ways to access their policies if they need cash.
3. Helping them in the most efficient way possible.

COVID-19 Client Engagement eKit

Client Intelligence Tool

A dashboard on the Agent Portal that provides transparency into your clients’ interactions with National Life Group, helping you to uncover new and relevant reasons to engage with clients.

To access Client Intelligence, navigate to the Agent Portal by visiting Nationallife.com and selecting “log in” in the top right corner. Once logged in to the Portal, select “Client Intelligence” under “Business Tools.”

Need a refresher on Client Intelligence? Watch this video!