We love to hear about how National Life employees Spread the Good by living our values everyday. That does spell LOVE, after all, right?
So we wanted to share this communication that the contact center received from a customer after Cindy Duck was able to provide some help.
“My name is Dorothy. … If you don’t understand my expression is because tears are coming to my eyes. Today, when I made this phone call, Cindy Duck picked up the phone and I knew she was selected by God to help. What a woman! What a talent she has! How gifted she is! How kind she is! How caring! I don’t know – I don’t have any more words to express my gratitude to Cindy. She made my day and I will appreciate if this company would publish something saying how wonderful she is. Don’t hide this message. Don’t put it away. Don’t put it aside. Let her know how valuable she has been to someone today. I appreciate you doing this. Thank you. Cindy.”
Well, Dorothy, what great advice. We are publishing something, we’re not hiding it or putting it away or putting it aside.
Congratulations, Cindy, and thank you for living our values for this and all the customers you deal with.
We know there are lots of other examples of how our teammates Spread the Good. But we need you to help us find them. Email us the basics and we’ll track down the specifics, if necessary.