CIG ELI Gallery Walk

The Execution Leadership Institute (ELI) journey focuses on collaboration and connection, digging deep into how to improve the “performance engine” of the different teams in National Life. The CIG ELI journey began in February as team members explored problem solving – challenging themselves to move from fire-fighting  mode to more long-term, sustainable, root-cause problem solving.

They have learned to soak deeply into the customer’s experience, listening to teammates who are closest to the work, and learning from them in different operational teams. They are challenging themselves to imagine a different future and then proactively prepare for it. CIG ELI has over 140 participants – quite a large group! They decided to divide and conquer, utilizing 13 smaller cross-functional teams working on Living Case Studies. There are real problems that need to be solved, and CIG wants to learn and apply new skills to these challenges.

The CIG ELI “Gallery Walk” on April 12th was an opportunity for these teams to present the work they have been doing to their peers. Each team was set up with a room cross-campus and by Skype, enabling them to ask questions, share insight, and learn about each other’s approaches to problem solving. You may have noticed some of the activity, as our CIG ELI participants (accompanied by a few members of the ExMT, CIG Leadership, and special guests from some of your own departments!) gallery-walked throughout the floors on each campus. They showcased their problem statements and current state analysis, often in extremely creative ways, while practicing giving and receiving feedback.

Our leadership team is still buzzing with the excitement about the personal, intellectual, and emotional connections that were made. Roseanna even compared the experience to a “World’s Fair” of CIG Learning! The event was a huge success and by many accounts far exceeded expectations.

We welcome questions about ELI or the Gallery Walk itself – if you want to get connected and learn more about a particular living case study, please feel free to reach out to one of the mentors below or to Monique Vincent.