We received great feedback from an agent thanking Christie Keene for her exemplary service.
“Thank you for assigning that complaint case to Christie Keene. I don’t know where to begin to describe the professional and tender care she took.
For starters, I received emails from her that she sent at 8:30 pm on a Saturday night and 6:30 am on a Sunday morning.
When I emailed her and told her that I had been walking around with a lead weight in my stomach for weeks she actually called me at home on a Sunday night to reassure me.
I have never before had a client complaint and pray that I never have another one again, but if I do, I hope Christie Keene is there to handle it.
– Agent
Thanks for going above and beyond to do good, Christie!