Vesta Bovair, an executive at Swiss Re Group, is joining National Life as Executive Vice President and head of our Customer Innovation Group. Here is CEO Mehran Assadi’s announcement.
Vesta brings three decades of strategy, execution, and leadership experience to National Life Group.
She is currently the Managing Director for Global Business Solutions (GBS) at Swiss Re, where she leads strategy and delivery in 10 countries. Her team provides operational and analytical support to all of Swiss Re’s business units. Under Vesta’s leadership, GBS has undergone a powerful cultural transformation emphasizing an entrepreneurial mindset and greater empowerment.
Vesta’s background includes executive leadership, business development, financial services distribution, underwriting, technology, digitization, and business processing/re-engineering (Lean Six Sigma). She holds a BA and MBA from the University of Toronto and an MA from Brown University. Before joining Swiss Re in 2007, Vesta held a variety of leadership positions at GE Capital Corporation for more than a decade.
CIG is responsible for our buying and selling customers’ experience, from their initial welcome to the company through the final disposition of their contract or policy. Its success in building a transformative customer experience is key to our continued success. I believe that Vesta – working with her talented team – is the right person to make customer delight our bedrock standard.
Vesta will join us on October 16. She will report to me and serve on my Executive Management Team. Vesta and her husband Greg have two children. They will be relocating to Vermont from Connecticut.
I want to give a big shout out to the leaders of CIG – Tom Anfuso, Matt Frazee, Angela McCraw, and Bill Whitsell – for stepping up and being a huge help to me in the year since Ruth Smith’s retirement. This group along with their teams have done us proud as we continue to strengthen the experience of our buying and selling customers